If you already bought a ticket for La Rêve festival and/or Paradiso, the ticket will stay valid for the next edition. This means you will be able to experience La Rêve the way you imagined it to be. You also have the opportunity to choose for a voucher, equal to the amount of your initial ticket order, which can be used for one of our other upcoming events. We of course hope either of these options works for you and we will welcome you at one of our events in the near future. By choosing one of these options, you would tremendously help us, so we can keep on developing La Rêve.
What if I cannot make it on the new La Rêve Festival / Paradiso date?
If you cannot make it to our next edition (date to be determined), we offer an La Rêve events voucher. With this voucher, you will receive the amount of your order (including service fees*) as an electronic voucher to purchase a ticket for one of our events in the future.
I would like to obtain a monetary refund, when will I receive this?
The refund will be processed ultimately a month after the new date of La Rêve Festival 2021. This is in accordance with the new regulation reached by various trade organizations in the cultural sector, the Dutch Ministry of Education, Culture and Science, the Dutch Ministry of Economic Affairs and the Dutch Authority for Consumers & Markets. For more information about this regulation, please visit the website www.saveyourticket.nl.
BEWARE: The refund has to be requested before the initial event date. After that the ticket will be valid for next years event.
I bought a ticket through Ticketswap, will I get a refund and how much will this be?
La Rêve has a partnership with Ticketswap. This means all tickets sold through Ticketswap have been canceled and reissued on the name of the new buyer. The new buyers have the same rights as ticket buyers who bought their ticket via Tibbaa, taking into account price paid by the new buyer. Everyone who bought a ticket through TicketSwap will be contacted by TicketSwap soon.